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"Dear
Fellow Employee Owners"
A Strategic Plan for CTL Engineering has been
in the works since 2003. A goal has been set
to grow CTL Engineering in the next five years
to an annual billing of $20 Million with a 10%
profit margin. This requires all of us to work
together as a team and provide the quality of
service that our clients have come to expect
of us. Our clients recognize CTL Engineering
for providing excellent service and producing
a superior product. In order to maintain the
respect that we have from our clients and reach
our goal we all need to make a commitment to
do our part.
Unfortunately,
we live in a very prosecuting society. In order
to preserve the benefits we have accrued as
a result of the hard work and determination,
we need to protect ourselves from litigation.
Not only does this mean we need to pay attention
to the quality of service and our client's satisfaction,
but also take proper steps to protect ourselves.
On example of this is documentation. We need
to continue to document our conversations, scope
of work, field and lab work, change order, etc.
More documentation is better than less or non-existent
documentation. It has been said, "Even the dullest
of pencil is sharper than the sharpest of memory".
Let us keep that in mind as we go about our
daily business practices.
Thank you all for your cooperation.
C.K. Satyapriya
President |
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